Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
Speedy forward to having to actually pay for the windshield substitute. So all over again, my total is $245.. I attempted using the Yelp sign in discounted, plus the receptionist stated it experienced by now been applied since I received the estimate on Yelp. I was in no way informed that that was the following Yelp lower price price. I guess it makes sense that they'd use it instantly since I seem back, but not less than Permit the customer know. But then, I requested exactly how much the top quality glass is at first without the check in. The receptionist tells me $270. A person make sure you reveal to me how they calculated that the initial price of $270 minus $35 (Yelp lower price) equals $245? It undoubtedly adds as many as $235. Even for the aftermarket glass... I had been quoted $220 over the mobile phone and $195 on Yelp. $220-$35= $185.. not $195. The receptionist says they unintentionally calculated it incorrectly. Following possessing an awkward math conversation Together with the receptionist.. she suggests that she will be able to lower the worth down the $35 Which "It is no problem". She repeats that twice the truth is. Then can take it back and that she basically cannot give me that big of a discount, but can reduce it $ten. Allow me to just add that I did not even request a discount, I just desired an evidence on how the math and fees created feeling. So from $245 she discounted $10... then stated she had to demand me A different $5 for making use of credit. As of at this moment my financial institution statement states a charge of $235 however... which I recognize is exactly how much I should have been billed to start with as an alternative to the $245 if their Yelp discount of $35 was subtracted from your claimed unique price of $270. To generally be trustworthy, by the top of that dialogue, I was above it and just needed to leave so I paid. Eventually, all I'm able to say is always that on no account or sort did Those people charges include up effectively to create any perception. Once more, the value is affordable, however the INCONSISTENCY in rates is what ruined it for me.
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The safelite rep told me my deductible can be paid, it has been more than per month of going back and ahead, Safelite nevertheless have not designed items ideal and now the rep tells me they won't. Awful customer care. Do not use this company Should you have a different auto or even a luxurious auto!
The glass substitution was completed by 3p and we Ubered back again to the shop, picked up our automobile and stopped for an early evening meal on the way in which back again to the park. All in all, a fantastic encounter and they available to reimburse me for our Uber expenses. I am unable to give any increased of an assessment and advice. Day printed: 2018-04-06
We're listening if… Eric, we are sorry to listen to about your new working experience and wish to support. We are listening if you'd like to share the get aspects with us in a very concept. Thank you. Examine a lot more Greg E. Westminster, CA
Bit ironic how my girlfriend's window shattered a similar day, a more compact corporation came out, and did a stand-up work. Even cleaning the glass from the street.... Poor company by safelite
He's not a chatty type of dude. The truth is, he came upon as aloof and a little bit grumpy. He obtained our paperwork to be able, circled the worth with tax, and requested how we wished to pay out. This place requires money or credit score, and if you check in on yelp, you will get a cost-free bottle of window cleaner. Our appointment was for 3:00 on a Saturday, and we have been out by 3:thirty. Super uncomplicated! I do not know why a single yelper dinged this area and reported the blokes Functioning there were sketchy and attempted to hit on her. Possibly she's seriously into herself or she stood there exterior, and they have been trying to make dialogue along with her. I found absolutely nothing of the kind. The fellows were focused on their get the job done, received us in, acquired us out, and after we have been performed they popped their head within the waiting around get more info space to state we have been accomplished. Little or no interaction with them. Except you might be standing outside "inspecting" their do the job, there is certainly very little conversation with the crew. Thumbs up Using the perform.
He put in a minimum of 15 minutes to repair through the use of lots of gizmos and liquid. I had been anticipating exact top quality provider and I had been a little bit upset for too fast repair in 2 minutes. I dont think that was how it's designed to be fixed.
Quit pursuing David H. 2/28/2018 Expert...speedy...an true place versus mobile expert services whom need to charge you far more...phone chargers in waiting around place...pleasurable straightforward encounter...with any luck , no have to have to return but I'd personally provide them with my small business Sooner or later
Terrible customer care. I was purchasing for a estimate for my rock chipped windshield that is starting to do a spiderweb After i named them. Spoke with a lady around the mobile phone And that i informed her the data of my automobile and I'm just contacting to buy all around for price.
Appointments dropped/improved just several hours right before your scheduled time ? Truly fellas. Take your car for your seller and Perform it Secure, not Secure"Lite".
Another excuse for your three stars would be the inconsistency in quoted expenses. Again, I commend OC Windshields because the selling price was a lot more affordable that other destinations I researched, but in the end, the pricing was style of fishy to me. So I originally inquired about expenses by Yelp. Through email on June fourteen, I was quoted $195 for aftermarket glass and $245 for quality glass. I didn't answer after that or make an appointment. It was not until eventually currently, June 19, which i made a decision to have my windshield replaced, so I named them this morning to view if they had an availability nowadays.
A special resin is then injected to the harmed area utilizing a Instrument that attaches towards the surface of your glass. Just after injection, the resin is cured and polished to a transparent finish.
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